Twilio Quick Messages
Twilio is a third-party communications platform used to send and receive quick messages to and from the monitor technician room.
Create Custom Message
- Click + to create a quick message.
- Complete the message fields.
- Type the message
- Type icon
- Select the First Notification (Primary, Secondary, Charge or Lead Nurse, Nurse Station)
- Select the Second Notification from the drop-down
- Select the Third Notification from the drop-down
- Select the device type from the drop-down options: Monitor and Telemetry, Monitor, or Telemetry.
- Select Save.
To edit the message group, click anywhere on the quick message allows the settings as well as the list below to be modified. Click Save after any of the settings are modified.
Quick Message Settings
- Delay or Decline
- Delay to Speak
- Record calls is a toggle on or off switch
Click save when finished.