Returns are handled by Snap-on's third party supplier. All Gear must be returned unworn and unused, in its original saleable condition with all tags and packaging intact. Customers may return any Gear purchased from this Site for any reason within 30 days of delivery. To return Gear, Customer must complete the Return Form and use the Return Label included with the shipment of the original ordered Gear, or to request return instructions call 1-877-762-7644 or send an email to eorders@snapon.com. Upon receipt and confirmation of the return by Snap-on's third party supplier, Customer's credit card will be credited for the amount of the purchase price of the item and the tax paid by Customer, less shipping charges for the return, except in the cases of the wrong Gear being shipped by Snap-on's third party supplier, or in the case of damaged or defective Gear. In the case of damaged or defective Gear, Customer may choose to have the Gear replaced with the identical Gear, or if the Gear shipped was not the Gear ordered by the Customer, Customer may elect to have the correct Gear shipped. Only Gear purchased from this Site can be returned in this fashion. Snap-on requires that you return your Gear with prepaid insurance using UPS or Parcel Post. Snap-on will not accept returns sent C.O.D. If the Gear was damaged in transit, Snap-on requests that you hold the Gear and original packaging and call the carrier for inspection and pick-up. Orders and returns for Gear are processed and handled by a third party supplier. Customer's credit card will be separately charged for such Gear under the name of the third party supplier.