Kiran Weber
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Recent activity by Kiran Weber-
How do I escalate a shipment delay?
If a shipment is delayed beyond the ETA:Check SAP to confirm the carrier’s most recent status.Review whether the shipment is In Transit or still Ready to Ship.If confirmed delayed, escalate through...
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How do I track a kit from production through delivery?
Tracking follows a standard workflow:In Production → Kit components are being assembled.Ready to Ship → Assembly complete, awaiting carrier pickup.In Transit → With carrier, moving toward the branc...
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How do I look up stock on hand for an item?
To check stock on hand in SAP:Log in to SAP and go to the Material Master search.Enter the item number (e.g., DYNJAA10963).Review the On-Hand Quantity by branch.👉 Or just ask Kit:“What’s the stock ...
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Key terms every Kitting sales rep should know
Understanding Kitting language helps you communicate quickly with both customers and internal support. Here are the most common terms you’ll see:Case → A shipping unit for packs or trays (e.g., 42c...
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How do I escalate urgent orders to management?
Escalations should be used sparingly for high-priority situations (e.g., surgery risk).👉 Ask Kit:“Escalate the delayed shipment for Stanford Health.”“Send this issue to management: DYNJ61676A backo...
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How do I request to split a shipment across carriers?
Splitting is sometimes allowed if inventory is spread across branches.In SAP:Check if multiple branches have stock.Review whether partial shipments are allowed for the item.👉 Ask Kit:“Can we split ...
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How do I confirm if a shipment has left the distribution center?
In SAP:Open the order in the Delivery tab.Check the Goods Issue Date field — if it’s populated, the order has shipped.👉 Ask Kit:“Has the 90cs order for DYNJAA10963 shipped yet?”“Did the order for C...
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How do I check available-to-promise (ATP) inventory?
ATP (Available-to-Promise) is the quantity of product that can be committed to a new order.In SAP:Use the item number to search the Material Master.Review the ATP tab for real-time availability.Con...
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How are custom procedure trays different from standard kits?
Medline offers both standard kits and custom trays. Here’s how they differ:Standard KitsPre-defined, commonly used surgical packs.Item numbers typically begin with prefixes like DYNJ, HUD, or MNS.S...
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How do I request a manual inventory check from a human in Kitting Sales Support?
Sometimes an SAP record may look unclear.👉 Ask Kit:“Request a manual check for DYNJAA10963.”“Ask Kitting Support to verify stock for HUD items.”Kit will connect you to a human who can verify stock ...