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  3. Escalation and Support

Escalation and Support

  • How do I open a Kitting support ticket in Zendesk?
  • What information should I include in a Kitting support ticket?
  • How do I escalate urgent orders to management?
  • How do I request a manual inventory check from a human in Kitting Sales Support?
  • When should I call vs. when should I open a Zendesk ticket?
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