1. Kitting Sales Support
  2. Medline
  3. Escalation and Support

Escalation and Support

  • How do I open a Kitting support ticket in Zendesk?
  • What information should I include in a Kitting support ticket?
  • How do I escalate urgent orders to management?
  • How do I request a manual inventory check from a human in Kitting Sales Support?
  • When should I call vs. when should I open a Zendesk ticket?