Key terms every Kitting sales rep should know

Understanding Kitting language helps you communicate quickly with both customers and internal support. Here are the most common terms you’ll see:

• Case → A shipping unit for packs or trays (e.g., 42cs = 42 cases).

• Status → SAP order stage (Shipped, Pending, In Production, Ready to Ship, In Transit, Delivered, Backordered, Confirmed).

• Branch → Distribution center location, identified by a code (e.g., C07, C46, C17).

• Carrier → Transportation provider (FedEx, UPS, Schneider, DHL, GLS).

• FedEx Expedite → Premium shipping option for urgent cases (Yes/No).

• Tracking Number → Carrier reference for monitoring shipment progress.

• ETA (Estimated Time of Arrival) → Expected delivery date/time for a shipment.

💡 Tip: You can ask Kit about any of these terms directly. For example:

• “Kit, what does Backordered mean in SAP?”

• “Kit, how do I check branch stock?”