
Kiran Weber
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Recent activity by Kiran Weber-
How do I escalate urgent orders to management?
Escalations should be used sparingly for high-priority situations (e.g., surgery risk).👉 Ask Kit:“Escalate the delayed shipment for Stanford Health.”“Send this issue to management: DYNJ61676A backo...
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How do I request to split a shipment across carriers?
Splitting is sometimes allowed if inventory is spread across branches.In SAP:Check if multiple branches have stock.Review whether partial shipments are allowed for the item.👉 Ask Kit:“Can we split ...
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How do I confirm if a shipment has left the distribution center?
In SAP:Open the order in the Delivery tab.Check the Goods Issue Date field — if it’s populated, the order has shipped.👉 Ask Kit:“Has the 90cs order for DYNJAA10963 shipped yet?”“Did the order for C...
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How do I check available-to-promise (ATP) inventory?
ATP (Available-to-Promise) is the quantity of product that can be committed to a new order.In SAP:Use the item number to search the Material Master.Review the ATP tab for real-time availability.Con...
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How are custom procedure trays different from standard kits?
Medline offers both standard kits and custom trays. Here’s how they differ:Standard KitsPre-defined, commonly used surgical packs.Item numbers typically begin with prefixes like DYNJ, HUD, or MNS.S...
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How do I request a manual inventory check from a human in Kitting Sales Support?
Sometimes an SAP record may look unclear.👉 Ask Kit:“Request a manual check for DYNJAA10963.”“Ask Kitting Support to verify stock for HUD items.”Kit will connect you to a human who can verify stock ...
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How do I check pallet vs. case shipment status?
Orders may ship as full pallets or individual cases depending on size.In SAP:Open the Delivery tab.Look for the Handling Unit Type field (Pallet or Case).👉 Ask Kit:“Is the 90cs shipment going as pa...
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How do I check if expedited shipping is available for an order?
Expedite eligibility depends on carrier options and branch availability.In SAP:Open the order.Review the Shipping Conditions field.Look for FedEx Expedite = Yes.👉 Ask Kit:“Can the DYNJ61676A order ...
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How do I look up branch stock in SAP?
Branch stock shows where items are physically located.In SAP:Enter the item number in the Material Master.Select Display Stock by Plant/Branch.Review quantities by branch code (e.g., C07, C46).👉 As...
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Who to contact for Kitting sales support
If you can’t find what you need in SAP or this Help Center, the Kitting support team is here to help.Primary Support (Help Center)Start a chat with “Kit”, our AI agent.You can ask it anything just ...