Kiran Weber

Your main support channel is Kit in the Help Center.👉 Start a chat with Kit:Ask your question directly, just like you would with Sales Support staff.If Kit cannot resolve, it will connect you to a ...

Expedited shipping is available on eligible orders.In SAP:Open the order delivery screen.Look for Shipping Conditions.If Expedite = “Yes,” FedEx Expedite can be applied.👉 Or ask Kit:“Can this order...

The ETA (Estimated Time of Arrival) is based on carrier tracking updates and SAP shipping data.In SAP:Enter the sales order or item number.Open the Delivery tab.Review the Scheduled Delivery Date f...

SAP is the system of record for Medline’s Kitting inventory and order management.To log in:Go to the SAP portal link from your Medline desktop or mobile device.Enter your Medline credentials (same ...

The Medline Kitting group specializes in assembling and delivering customized surgical procedure trays and packs designed to streamline clinical workflows.Our role for sales reps:Central point of c...

For faster resolution, always include:Item number (e.g., DYNJ61663B)Branch code (e.g., C07, C46)Order status (Pending, Shipped, etc.)Customer name/account numberCarrier and tracking (if applicable)...

If a shipment is delayed beyond the ETA:Check SAP to confirm the carrier’s most recent status.Review whether the shipment is In Transit or still Ready to Ship.If confirmed delayed, escalate through...

Tracking follows a standard workflow:In Production → Kit components are being assembled.Ready to Ship → Assembly complete, awaiting carrier pickup.In Transit → With carrier, moving toward the branc...

To check stock on hand in SAP:Log in to SAP and go to the Material Master search.Enter the item number (e.g., DYNJAA10963).Review the On-Hand Quantity by branch.👉 Or just ask Kit:“What’s the stock ...

Understanding Kitting language helps you communicate quickly with both customers and internal support. Here are the most common terms you’ll see:Case → A shipping unit for packs or trays (e.g., 42c...